SAMSUNG J3 / J320 GOLD TOUCH

Introduction

If you are experiencing issues with the touch screen on your SAMSUNG J3 / J320 GOLD TOUCH, there are a few troubleshooting steps you can try to fix the problem. In this guide, we will walk you through the process of resolving touchscreen issues on your device.

Step 1: Clean the Screen

Before attempting any other fixes, it is important to ensure that the screen is clean and free from any dirt or debris. Use a soft, lint-free cloth to gently wipe the screen and remove any smudges or fingerprints. Avoid using harsh chemicals or abrasive materials that could damage the screen.

Step 2: Restart the Device

Sometimes, a simple restart can resolve touchscreen issues. Press and hold the power button until the power menu appears, then tap on “Restart” or “Reboot.” Allow the device to fully power off and then turn it back on. Check if the touch screen is working properly after the restart.

Step 3: Perform a Soft Reset

If the touch screen is still unresponsive, you can try performing a soft reset. This will refresh the device’s software and may resolve any software-related issues causing the touchscreen problem. Press and hold the power button and volume down button simultaneously for about 10 seconds until the device vibrates and restarts.

Step 4: Update the Software

Outdated software can sometimes cause touchscreen problems. Make sure your Samsung J3/J320 Gold is running the latest software version. Go to the “Settings” menu, select “Software Update,” and then tap on “Download and Install” if an update is available. Follow the on-screen instructions to complete the update.

Step 5: Contact Samsung Support

If none of the above steps resolve the touchscreen issue on your Samsung J3/J320 Gold, it is recommended to contact Samsung support or visit an authorized service center for further assistance. They will be able to diagnose the problem and provide a suitable solution. Remember to back up any important data on your device before attempting any troubleshooting steps to avoid potential data loss.

SAMSUNG J3 / J320 GOLD TOUCH

NOTE: GSMSMARTPRICE is gathering the best information from various websites live prices may defer from the listed price